Terms of Service

1. Acceptance and Eligibility

These Terms of Service ("Terms") govern access to and use of the Driving Compass website, carrier safety and training platform, quizzes, scheduling, communications, calendar integrations, and related professional services (collectively, the "Services") provided by Driving Compass LLC ("Driving Compass," "we," "us," or "our"). By accessing or using the Services, you agree to these Terms.

You must be at least 18 years old and located in the United States to use the Services. If you use the Services for a company, carrier, employer, or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.

2. Business Agreements

A customer agreement, order form, statement of work, or similar written agreement between Driving Compass and your organization may contain additional or different terms. That agreement controls if it conflicts with these Terms. These Terms govern matters the customer agreement does not address and use of the public website.

3. The Services

Driving Compass helps commercial carriers and safety professionals review regulatory and safety information, identify training needs, deliver or coordinate training, assign quizzes, track progress, schedule training calls, and communicate with authorized users. Features may change as the Services develop.

We may modify, suspend, or discontinue a feature, integration, or part of the Services. When a material change affects a paid customer, any notice or remedy will be governed by the applicable customer agreement.

4. Accounts and Organization Access

You must provide accurate information, keep credentials and access links secure, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for ensuring that administrators and other users receive only appropriate access.

Customer administrators may create or manage users, drivers, assignments, records, permissions, and integrations within their organization. Your access may be controlled or removed by the organization that provided it.

5. Customer Data and Required Authority

As between you and Driving Compass, you retain ownership of information and content that you or your organization provides to the Services ("Customer Data"). You grant Driving Compass a nonexclusive, worldwide license to host, copy, process, transmit, display, and otherwise use Customer Data as necessary to provide, secure, support, and improve the Services and meet our legal obligations.

You represent that you have all rights, permissions, notices, and consents needed to provide Customer Data and authorize its processing. This includes driver, employee, contact, safety, inspection, training, email correspondence, and calendar-attendee information. Customers are responsible for their employment decisions, recordkeeping obligations, and use of information obtained through the Services.

6. Acceptable Use

You may not:

• use the Services unlawfully, fraudulently, deceptively, or to harm another person;
• access another organization, account, or record without authorization;
• upload malicious code or interfere with the security, availability, or operation of the Services;
• scrape, probe, reverse engineer, or circumvent technical limits except where applicable law expressly permits it;
• resell, sublicense, copy, or commercially exploit the Services except under a written agreement with Driving Compass;
• use the Services to make unlawful employment or discriminatory decisions; or
• submit information that you lack authority to use or disclose.

7. Safety, Compliance, and Professional Judgment

The Services provide training, organizational tools, and informational analysis. They do not provide legal, regulatory, employment, insurance, medical, or other licensed professional advice. Laws, regulations, enforcement practices, carrier operations, and individual circumstances change and require qualified human review.

Driving Compass does not guarantee FMCSA or CSA compliance, a particular safety score, fewer violations, successful inspections, insurance or broker outcomes, continued employment, or any other operational result. You remain responsible for regulatory compliance, vehicle and driver safety, employment decisions, and professional judgment.

8. AI-Assisted and Automated Output

Some features may use artificial intelligence or automated rules to draft, translate, organize, classify, or summarize regulatory and training material. Output may contain errors, omissions, outdated information, or inappropriate recommendations. Authorized personnel must review output before relying on or distributing it.

AI-assisted content and risk indicators must not be used as the sole basis for employment, discipline, legal, compliance, insurance, credit, or safety-critical decisions.

9. Communications, Scheduling, and Calendars

You authorize us to send account, security, support, training, quiz, scheduling, and transaction communications by email. Marketing email may be opted out of using the instructions provided, although we may continue to send necessary operational messages.

If you personally provide a mobile telephone number and affirmatively opt in, you authorize Driving Compass to send recurring transactional SMS messages about account verification, quizzes, training scheduling and attendance, cancellations, and carrier roster or safety-report requests. Message frequency varies, up to 12 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, or contact safety@drivingcompass.com. Carriers are not liable for delayed or undelivered messages. Consent to SMS is not a condition of purchasing or using Services that do not require text messaging. See our Privacy Policy.

A carrier, employer, administrator, or other third party may provide your contact information, but it cannot consent to SMS on your behalf. You must complete the individual opt-in presented by Driving Compass. After opting out, you may receive one final message confirming the request, and we may continue to communicate through permitted non-SMS channels.

If you connect Google Calendar, you authorize Driving Compass to manage Driving Compass training events in your calendar. Disconnecting the integration stops future synchronization but may not remove events already placed on Google Calendar. Your use of Google Calendar is also governed by Google’s terms and privacy policy.

10. Fees and Taxes

Fees, payment timing, subscriptions, cancellation rights, expenses, and taxes are governed by the applicable customer agreement, order form, or statement of work. Unless that agreement states otherwise, fees are nonrefundable and exclusive of applicable taxes.

11. Intellectual Property and Feedback

Driving Compass and its licensors own the Services, software, designs, branding, training frameworks, documentation, and other materials we provide, excluding Customer Data and third-party content. Subject to these Terms and any customer agreement, we grant you a limited, nonexclusive, nontransferable, revocable right to use the Services for your organization's internal business purposes.

If you provide suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you without permission.

12. Third-Party Services and Content

The Services may depend on or link to third-party data, websites, email providers, AI providers, calendar services, public regulatory sources, or other integrations. We do not control third-party services and are not responsible for their availability, accuracy, security, or practices. Third-party terms may apply.

13. Suspension and Termination

We may suspend or terminate access when reasonably necessary to address nonpayment, security risk, suspected unlawful conduct, material breach, harm to the Services or others, or a legal requirement. Customer termination rights are governed by the applicable customer agreement. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, liability limits, indemnity, and dispute terms.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." DRIVING COMPASS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND RESULTS. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIVING COMPASS AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

EXCEPT FOR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID TO DRIVING COMPASS FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT FIRST GIVING RISE TO LIABILITY. A CUSTOMER AGREEMENT MAY PROVIDE A DIFFERENT LIMIT.

16. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Driving Compass and its owners, employees, contractors, and affiliates from claims, losses, liabilities, damages, judgments, costs, and reasonable legal fees arising from your Customer Data, unlawful or unauthorized use of the Services, violation of these Terms, or infringement of another person's rights. This section does not apply to the extent a claim results from Driving Compass's own unlawful conduct.

17. Texas Law and Disputes

Before filing a lawsuit, the complaining party will provide written notice describing the dispute and allow 30 days for a good-faith attempt to resolve it, unless immediate relief is reasonably necessary. These Terms are governed by Texas law, without regard to conflict-of-law principles. Any lawsuit must be brought exclusively in a Texas state or federal court that has proper jurisdiction over the dispute and the parties.

18. Changes and General Terms

We may update these Terms by posting a revised version with a new effective date. Material changes will receive additional notice when required. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets.

These Terms, our Privacy Policy, and any applicable customer agreement form the entire agreement governing the Services and supersede prior discussions on the same subject.

19. Contact

For questions about the Services or these Terms, use our contact form and select Support / Account Help. For privacy questions or data requests, select Privacy / Data Request.